6 Benefits of Having A Phone Number When Dropshipping
If you’ve started a dropshipping business or are considering starting one, you may have wondered if having a phone number is necessary.
The simple answer is no; it is not a requirement. However, having a phone number for your dropshipping store can offer some advantages, such as distinguishing yourself from competitors.
In this article, we will explore these benefits in detail!
6 Benefits of having a phone number on a dropshipping store
Here are six benefits you can experience after setting up a phone number for your dropshipping business.
1. Stand out from other dropshipping stores
Most dropshipping stores do not have a phone number and primarily communicate with customers via email. This can lead to delays in resolving issues. Having a phone number enables you to address customer concerns directly and efficiently.
By prominently displaying your phone number, you can significantly impact how your store is perceived.
For example, Zappos and Warby Parker showcase their phone support services on their websites to build trust with customers.
2. Helps build customer relationships
Having a phone number can help you establish personal connections with customers, leading to increased trust and loyalty. By allowing customers to call and ask questions, you can build stronger relationships.
3. Boosts average order value
Personalized interactions over the phone can result in higher average order values. By recommending complementary products and exclusive deals during calls, you can encourage customers to explore additional items.
4. Increased SEO conversions
Having a phone number displayed on your website can increase trust and credibility, especially for high-ticket items. Customers feel more comfortable making a purchase when they can easily contact a real person.
5. Better customer feedback
Providing a phone number for customer service can lead to improved feedback and satisfaction levels. Customers appreciate the ability to speak with a representative directly for assistance.
Customer service plays a crucial role in shaping the perception of your brand and influencing customers’ decisions to shop with you. The impact of poor customer service can be seen in negative feedback like the screenshots provided in this article.
To prevent such outcomes, consider setting up a dedicated phone number for your business. This allows for real-time interactions, personalized touch, and efficient problem-solving. Moreover, it can help you gain valuable insights about your customers’ preferences and shopping experiences.
By engaging in phone conversations with customers, you can gather information that can enhance your business strategies and improve customer satisfaction. Overall, having a phone number for your dropshipping store can lead to increased sales, better customer relationships, and a positive brand reputation.
If you want to learn more about dropshipping and take your business to the next level, check out the additional resources listed at the end of this article. Good luck! rewrite this sentence:
The car drove quickly down the street.
The car raced down the street at a high speed.
